Regulatory sciences · Canada & United States
Licensing · Labelling · Claims · Enforcement response Book a consultation →
Food · Supplements · Medical Devices · Cosmetics

Bring it to market compliant, and keep it there.

Bordermark is a boutique regulatory consultancy for consumer health and wellness brands. We guide products through Health Canada and the U.S. FDA, from first licence to the day an enforcement notice lands.

Two markets, Canada and US Four sectors, one team Fixed pricing, no hourly meter
Practice areas

Four regulated categories, one border fluent team.

Select a sector to see how we handle it in Canada and the United States.

From nutrition panels to ingredient legality, we make sure your food and beverage products can sit on a shelf in either country without inviting a recall.

Canada, Health Canada & CFIA

  • Nutrition Facts table and bilingual labelling
  • Permitted claims and ingredient legality
  • Bill 96 French language readiness for Quebec
  • Front of pack nutrition symbol review

United States, FDA

  • Nutrition Facts panel under 21 CFR 101.9
  • Ingredient and additive compliance, GRAS
  • Health and nutrient content claim review
  • FALCPA allergen declaration

Supplements and natural health products carry the heaviest claim and licensing burden. We take you from formulation to a licensed, market ready label.

Canada, Health Canada NHP

  • Product Licence and NPN application support
  • Medicinal and non medicinal ingredient review
  • Risk statements matched to the licence
  • 2028 Product Facts Table transition

United States, FDA & DSHEA

  • Supplement Facts panel under 21 CFR 101.36
  • Structure function versus disease claims
  • DSHEA disclaimer placement and format
  • cGMP expectations under 21 CFR 111

Medical devices live or die on classification. We map your device to the right class and route in each market, then get you licensed to sell.

Canada, Health Canada

  • Device classification, Class I through IV
  • Medical Device Licence, MDL, support
  • Establishment Licence, MDEL
  • Labelling and instructions for use review

United States, FDA

  • Device classification, Class I through III
  • 510(k) premarket notification strategy
  • Establishment registration and listing
  • Labelling and UDI compliance

Cosmetics look low risk until a claim crosses into drug territory. We keep your ingredients, naming, and claims on the right side of the line.

Canada, Health Canada

  • Cosmetic Notification Form, CNF, filing
  • Ingredient and hotlist screening
  • INCI naming and bilingual labelling
  • Cosmetic versus NHP claim boundary

United States, FDA & MoCRA

  • MoCRA facility registration and listing
  • Ingredient and safety substantiation
  • INCI labelling and net quantity review
  • Cosmetic versus drug claim boundary
Full spectrum capabilities

Everything from first filing to enforcement response.

Regulatory work is not only paperwork at launch. It is the notice that arrives eighteen months later. We cover the whole arc.

Licensing & Registration

Natural Product Numbers, medical device licences, cosmetic notifications, and facility registrations, prepared filing ready for each market.

Label & Artwork Review

Every panel checked against the applicable regulation, returned as a clear deviation report your design team can act on.

Claims & Substantiation

Structure function, disease, nutrient content, and origin claims reviewed against the evidence bar each one must clear.

Warning Letters & Notices

Response strategy for FDA Warning Letters, Untitled Letters, and Health Canada compliance notices, with a corrective action plan.

Import Alerts & Detentions

Support when product is detained or placed on an import alert, including remediation and petitions for removal.

Amazon & Marketplace

Listing and A plus content compliance, Supplement Facts alignment, safety and cGMP documentation, plus takedown and ASIN reinstatement.

Recalls & Safety Reporting

Recall classification support and adverse event and MedWatch reporting workflows so a small issue does not become a public one.

Catalogue Programs

End to end review of a whole product line for launch or marketplace onboarding, handled as a single managed engagement.

Retained Advisory

Ongoing regulatory sign off across your catalogue at a fixed monthly fee, with priority turnaround as you launch and update.

Enforcement response

An FDA notice or an Amazon takedown is a clock, not a verdict.

Marketplace and agency enforcement now moves in weeks, not years. When a notice arrives, the response window is short and the wording of your reply matters. We help you answer it correctly and get back to selling.

  • 01 FDA Warning Letters and Untitled Letters, with a documented corrective action plan
  • 02 Import alerts, detentions, and refusals at the border, with remediation
  • 03 Amazon listing suppression and ASIN deactivation, with reinstatement support
  • 04 Supplement Facts alignment and cGMP documentation for marketplace review
Pricing

Fixed scope, quoted per project.

Every engagement is priced up front, so you approve the deliverable and the cost before any work begins. There is no open hourly meter. Because category, market, and complexity vary so widely, we quote each project rather than post a fixed number.

Single product

Compliance Audit

Fixed price, per product

A full review of one product against the rules of one target market.

  • Every label panel reviewed and cited
  • Claims and ingredient check
  • Deviation report with fixes
  • One revision after your edits
Request a quote
Most requested Whole line

Catalogue Program

Scoped to your catalogue

End to end review of a full product line for launch or marketplace onboarding.

  • Every product audited across both markets
  • Listing and A plus content review
  • Supplement Facts and claims alignment
  • Consolidated tracker and priority handling
Scope my catalogue
Ongoing

Retained Advisory

Monthly, by volume

Continuous regulatory coverage as you launch, update, and defend your catalogue.

  • A set volume of reviews each month
  • Priority turnaround
  • Enforcement and notice response included
  • Direct line for quick questions
Discuss a retainer
Market entry

Licensing & Notification

Per product filing

Prepare a filing ready dossier to license or notify a product in your target market.

  • NPN, device licence, or cosmetic notification
  • Ingredient and evidence assembly
  • Filing ready documentation
  • Submission guidance
Plan a filing
Response, time sensitive

Enforcement Response

Per matter, priority

A structured response when a notice, takedown, or detention lands.

  • Warning letter or notice response strategy
  • Corrective action plan
  • Amazon reinstatement package
  • Import alert remediation support
Get help now
Canada, time sensitive

2028 NHP Transition

Per product

Migrate a natural health product to the modernized Product Facts Table framework.

  • Old versus new format mapping
  • Product Facts Table content spec
  • Contact and format rule check
  • Design ready handoff
Prepare for 2028

Every proposal is fixed scope and fixed price, sent in writing for your approval before work begins. Volume, urgency, and multi market work are reflected in the quote.

The Amazon math

A suppressed listing is a bill that grows every day.

Amazon now treats your Supplement Facts panel as the single source of truth for your whole listing. When a page falls out of line, Amazon can suppress it, and a hidden listing earns nothing while the clock runs. Move the sliders to see what that looks like for a catalogue like yours.

Products on Amazon 12
Average revenue per product, per day $900
Share of catalogue at risk 25%
Days to detect and reinstate 11

Illustrative model. Based on reported cases where a suppressed supplement listing lost roughly its full daily revenue for every day it stayed hidden, plus a period of reduced ranking after it returned.

Estimated exposure from one enforcement wave
$29,700
lost while listings are suppressed, before ranking recovery
3
products affected
$2,700
lost per day
Plus an estimated $8,100 in weakened ranking after listings return, since Amazon rewards recent sales velocity.
A single Catalogue Program review is quoted as a fixed, one time cost. Set against the exposure above, staying compliant is the cheaper line item. Protect my catalogue
How we work

A clear path from question to sign off.

Phase 01

Scope

A short consultation to pin down your product, target markets, and the exact question in front of you.

Phase 02

Review

We assess your files against current Health Canada and FDA requirements, citing every rule behind every finding.

Phase 03

Report

A clear, prioritized deliverable your team can act on, with findings, fixes, and the path to compliance.

Phase 04

Support

Revision included, plus the option to retain us for ongoing coverage as your catalogue grows.

2
Regulatory jurisdictions, Canada and US
4
Product categories under one roof
3/5
Business days to most reports
360°
Launch through enforcement coverage
Questions

What brands ask us first

Yes. Border fluency is the point of Bordermark. Most of our clients sell into both markets, so we review a product against Health Canada and FDA requirements in parallel and build a single label strategy that works on both sides.

Yes, and quickly. Enforcement response is a core capability. We assess the notice, build a corrective action plan, and prepare the response, whether that is a reply to an agency letter, an import alert remediation, or an Amazon reinstatement package. These matters run on short clocks, so reach out as soon as the notice arrives.

That is what the Catalogue Program is for. We review an entire product line across both markets as a single managed engagement, covering labels, listings, Supplement Facts alignment, and claims, with a consolidated tracker so nothing is missed at launch or marketplace onboarding.

Four: food and beverage, dietary supplements and natural health products, medical devices, and cosmetics. Each has its own licensing, labelling, and claim rules, and we work across all of them, so a multi category brand has one team rather than four.

Fixed scope, priced up front. You approve a defined deliverable and price before work begins, so there is no open ended hourly meter. Ongoing needs are handled through a monthly retained advisory arrangement. The pricing section shows typical starting points.

Tell us what you are bringing to market.

Share your product and target markets, and we will come back with scope and a fixed price. Facing a notice or a takedown already? Say so, and we will prioritize your reply.

We reply with scope, price, and an intake checklist. No obligation.

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